ERASE4GOOD PRIVACY AND COOKIE POLICY

LEGSM SAS (registered at 14 Rue Jules Vanzuppe, 94200 Ivry-Sur-Seine, France), in its capacity as data controller, attaches great importance to protecting and respecting your privacy. The purpose of this policy is to inform you of our practices regarding the collection, use and sharing of information that you may provide to us via our site (hereinafter the “Site”), accessible from the website https://erase4good.com/.

This Privacy Policy (together with our General Terms and Conditions of Use, Sale and Purchase and any documents referred to herein) explains how your personal data (hereinafter “Personal Data”) is used, shared and protected, the choices you have regarding your Personal Data and how to contact us.

You are invited to read this document carefully in order to know and understand our practices regarding the processing of your Personal Data.

Which LE GSM entity is responsible for processing your personal data will depend on how you interact with the ERASE4GOOD Sites and Apps and your geographical location in the world. The relevant ERASE4GOOD entities are referred to as “ERASE4GOOD”, “our”/”us” and “we” in this Privacy Policy.

Please consult our List of Local Entities for the name of the LE GSM entity responsible and its contact details.

We ask you to provide us with certain personal data in order to provide you with the products or services you request. For example, when you make purchases, contact our customer service department, request to receive communications, create an account, or when you use our Sites or Apps.

This personal data includes your:

• contact details, including name, e-mail address, telephone number and delivery and billing address;
• user and account information, including your username, password and unique user ID;
• personal information, including your city, date of birth and purchase history;
• payment or credit card information ;
• your marketing and cookie preferences.

When you interact with our Sites and Apps, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Beacons” section below in this Privacy Policy.

This data includes:

• Device ID, call status, network access, storage and battery information; and
• Cookies, IP addresses, referrer headers, data identifying your Internet browser and its version, pixel tags and web beacons.

We respect local legal provisions and do not allow children to register on our Sites and Apps when they have not reached the legal age limit of the country in which they reside.

When you use our Apps and Sites, we provide you with the necessary information in a timely manner or obtain your consent for certain practices. For example, we will collect your consent to use your location or send you notifications. We may collect this consent from the Apps or Sites, or through the terms of use available on your device.

In many cases, your web browser or cell phone platform will provide additional tools to allow you to control when your device collects or shares certain categories of personal data. For example, your cell phone or web browser may provide tools that allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.

We use your personal data for the following purposes:

To provide the functionalities of the Sites, Apps and Services that You request

When you use our Sites and Apps, we will use your personal information to provide the product or service you requested. For example, if you visit ERASE4GOOD.com or participate in an event or promotion, we will use the contact information you provide to communicate with you about the purchase, event or promotion. If you contact our customer service department, we will use information about you, such as delivery or payment information, or the product you purchased, to help solve your problem or answer your question.

To provide information about our products, services, events and other promotional purposes

Only with your consent will we send you marketing communications and news about ERASE4GOOD products, services, events and other promotions. You may unsubscribe at any time after expressing your consent.

If you are a current ERASE4GOOD customer (for example, if you have placed an order with us), we may use the contact information you have provided to send you marketing communications about similar ERASE4GOOD products or services, where permitted by applicable law (unless you have opted-out). In other cases, we may ask for your consent to send you marketing communications. We may use the information you provide to us along with information from other ERASE4GOOD products or services – such as your use of ERASE4GOOD Sites and Apps – to send you personalized communications about products and services that may be of interest to you.

To Operate, Improve and Maintain our Activities, Products and Services

We use the personal data you provide to operate our business. For example, when you make a purchase, we use this information for accounting, auditing and other internal purposes. We may use personal data about how you use our products and services to improve your user experience, to enable us to detect technical or service problems and to administer our Sites and Apps.

To Protect Our Rights, Property and Safety and Those of Others

We may also use your personal data relating to your use of our Sites and Apps to prevent or detect fraud, abuse, unlawful use, violations of our Terms of Use, and to comply with court orders, government requests or the law.

For General Research and Analysis Purposes

We use data about how our visitors use our Sites, Apps and services to understand consumer behavior and preferences. For example, we may use information about how ERASE4GOOD.com visitors search for and find products to better understand the best ways to organize and present our product offerings in our storefronts.

Legal basis :

To process your personal data, we rely on certain legal grounds, which depend on how you interact with our Sites and Apps.

• When you purchase ERASE4GOOD products from our Sites and Apps, we need your personal information to fulfill our contract with you. For example, we need your contact and payment information to deliver your order.
• When you use our Apps, we rely on your consent to the processing and for certain limited purposes in order to perform the contract between us (for example, for purchases via the App).
• We also rely on other legal grounds, such as our legitimate interests as a company (in particular to ensure the security of our Site and improve its features, or to provide you with relevant information), to comply with a legal obligation, or to protect your vital interests.

Shared by ERASE4GOOD

ERASE4GOOD may share your personal data with:

• other ERASE4GOOD entities for the purposes and under the conditions specified above
• third-party service providers processing personal data on behalf of ERASE4GOOD, for example for payments and credit cards, shipping and delivery, hosting, administration and management of your data, e-mail distribution, research and analysis, brand management and product promotions, as well as for the administration of certain services and features. When we use the services of third-party service providers, we enter into contracts requiring them to implement appropriate technical and organizational measures to protect your personal data.
• other third parties to the extent necessary to: (i) comply with a governmental request, court order or applicable law; (ii) prevent unlawful use of our Sites and Apps or violation of the Terms of Use of our Sites and Apps and our general terms and conditions; (iii) defend us against third party claims; and (iv) provide our assistance in fraud prevention or investigations (including counterfeiting).
• any other third party in cases where you have expressed your consent.

We may also transfer your personal data in the event that we assign or transfer all or part of our business or assets (including in the event of a reorganization, assignment, dissolution or liquidation).

Your shares

When you use certain social features on our Sites or Apps, you may create a public profile that may contain information such as your screen name, profile picture and city. You may also share content with your friends or with the public, including information about your activity with ERASE4GOOD. We encourage you to use the tools we provide to better control the information you make available through ERASE4GOOD features.

Encryption and Security

We use various technical and organizational security measures, including encryption and authentication tools, to ensure the security of your personal data.

Transfers of your personal data

The personal data we collect (or process) for our Sites and Apps is stored in France. Your data is not transmitted outside the EU and when it is transmitted we protect this information under the conditions described in this privacy policy and in compliance with applicable law.

Retention of your personal data

Your personal data will be retained for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). In general, this means that we will retain your personal data for as long as you maintain your ERASE4GOOD account, or for a period of five years from the date of the last order placed on the site. In the case of personal data relating to product purchases, we retain it for a longer period in order to comply with legal obligations (such as tax or sales regulations and for warranty purposes).

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data and the right to transmit such data to another data controller (portability); (iii) rectification of your personal data if it proves to be incomplete or inaccurate; or (iv) erasure or restriction of your personal data in certain circumstances provided for by applicable law. Please note that we may retain certain information about you where we are required to do so by law or where we have a legitimate reason to do so. These rights are not absolute. In cases where you have given us your consent to process your personal data, you have the right to withdraw your consent at any time.(v) You have the right to lodge a complaint with the competent supervisory authority or to obtain redress from the competent courts if you consider that we have not respected your rights.

If you wish to request a copy of your personal data or exercise any of your rights, please contact us using the contact information in the “Questions and Comments” section below or write to us at the following email address: contact@ERASE4GOOD.com

Rejection of Direct Marketing

If you have an ERASE4GOOD account and have initially consented to receive marketing communications from ERASE4GOOD, you may opt-out of receiving these communications at any time by contacting us at contact@ERASE4GOOD.com. Alternatively, you may contact us using the contact information provided in the “Questions and Comments” section below.

ERASE4GOOD collects information, which may include personal data, from your browser when you use our Sites. We use various methods, such as cookies and beacons (a cookie is a small text file deposited on your terminal (e.g. computer, tablet, phone), when visiting the Site), to collect this information, which may include your (i) IP address; (ii) unique identification cookie, information cookie and information about the contents of your hardware to access certain features ; (iii) unique hardware identification number and hardware type; (iv) domain, browser type and language; (v) operating system and settings; (vi) country and time zone; (vii) previously visited sites; (viii) information about your actions on our Sites such as click behavior, purchases and preferences; and (ix) access times and referring URLs.

Third parties may also collect information from the Sites via cookies, third-party modules and widgets. These third parties, which include, in particular, search engines, measurement and analysis service providers, social networks and advertising companies, collect data directly from your browser and the processing of this data is subject to their own personal data protection policies.

We use cookies and beacons to track our customers’ use of the Sites and understand their preferences (such as country and language). This enables us to provide services to our customers and improve their online experience. We also use cookies and beacons to obtain general information about site traffic and interactions, to identify trends and obtain statistics, and thus improve our Sites. There are generally three categories of cookies used on our Sites:

• Functional cookies: these cookies are required for basic site functionality and are therefore always active. This includes cookies that enable you to be recognized when you visit our Sites during the same session or, if you wish, from one session to the next. They are used to set up your shopping cart and the payment procedure, as well as to ensure the security of exchanges and compliance with regulations.
• Performance cookies: these allow us to improve the functionality of our Sites by tracking usage. In some cases, these cookies enable us to improve the speed with which we process your request, and to remember the preferences you have selected. Rejecting these cookies will only result in less relevant recommendations and slower site performance.
• Social networking and advertising cookies: Social networking cookies enable you to connect to your social networks and share content from our Sites on social networks. Advertising cookies (from third parties) collect information to enable us to better tailor advertisements to your centers of interest, both on and off our Sites. In some cases, these cookies require the processing of personal data. Rejecting these cookies may result in the display of unsuitable advertisements or prevent effective connection to Facebook, Twitter, or other social networks and/or prevent you from sharing content on social networks.

For a clear and up-to-date summary of each third party accessing your web browser (via the ERASE4GOOD Sites or other sites), we recommend that you install a specific module providing this function. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to reject all cookies. You can make these choices by accessing the browser settings on each of your devices. Every browser is different. Check your browser’s “Help” menu to understand how to modify your cookie settings. If you refuse cookies, access to much of the content on our Sites and Apps may be less efficient and some of our services may not function properly.

Unless otherwise requested by the user, the period of validity of consent to the deposit of cookies is extended to thirteen (13) months.

Our Sites and Apps enable interaction with a wide variety of other digital products and services. For example, our Sites and Apps may integrate third-party modules for activity tracking, social networks, streaming music services and other digital services.

If you decide to connect your ERASE4GOOD account with third-party modules or accounts, your rights and personal data will be governed by the terms and conditions of those third-party platforms. For example, if you decide to share your ERASE4GOOD activity on a social network, the terms of that social network will apply to the personal data concerned.

Our Sites and Apps may provide links to other (third-party) websites and apps for your convenience and information. These third-party sites and apps have their own data protection policies, which we invite you to read. To the extent that these third-party sites or apps are not owned or controlled by us, we cannot be held responsible for their content, use or privacy practices.

Legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we materially change the way we process your personal data, we will provide you with prior notice or, where required by law, ask for your consent before implementing such changes. We urge you to read our privacy policy and to check regularly for any changes. This privacy policy was last modified on July 1st 2023.

Thank you for your questions, comments and concerns regarding our privacy policy and practices.

If you wish to send us your comments or if you have any questions or concerns, or if you wish to exercise your rights in relation to your personal data, you can contact the Consumer Service or our Data Protection Officer at the Personal Data Protection Office at the following address:
LEGSM
14 Rue Jules Vanzuppe
94200 Ivry-Sur-Seine

You can also send us an e-mail to contact@erase4good.com

If you contact us with a complaint about your personal data, it will be handled with a view to resolving it in a timely and effective manner. You also have the right to lodge a complaint with the competent supervisory authority in your country of residence.